-----------NEWS from CPSC-----------
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
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Report an Unsafe Product:
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FOR IMMEDIATE RELEASE
August 9, 2012
Release #12-244
Firm's Recall Hotline: (866) 918-8760
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Firm's Media Contact: (888) 240-2749
GE Recalls Dishwashers Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: GE, GE Adora(tm), GE Eterna(tm), GE Profile(tm) and Hotpoint(r), Dishwashers
Units: About 1.3 million in the United States
Manufacturer: GE Appliances, of Louisville, Ky.
Hazard: An electrical failure in the dishwasher's heating element can pose a fire hazard.
Incidents/Injuries: GE has received 15 reports of dishwasher heating element failures, including seven reports of fires, three of which caused extensive property damage. No injuries have been reported.
Description: This recall involves GE, GE Adora, GE Eterna, GE Profile and Hotpoint brand dishwashers. They were sold in black, white, bisque, stainless steel and CleanSteel(tm) exterior colors and finishes. The model and serial numbers can be found on a metallic plate located on the left tub wall visible when the door is opened. Model and serial numbers will start with one of the following sequences:
Brands GE, GE Adora, GE Eterna, GE Profile, Hotpoint
Model Number Begins With (except Hotpoint): GLC4, GLD4, GLD5, GLD6, GSD61, GSD62, GSD63, GSD66, GSD67, GSD69, GLDL, PDW7, PDWF7, EDW4, EDW5, EDW6, GHD4, GHD5, GHD6, GHDA4, GHDA6
Model Number Begins With (Hotpoint): HLD4
Serial Number Begins With: FL, GL, HL, LL, ML, VL, ZL, AM, DM, FM, GM, HM, LM, MM, RM, SM, TM, VM, ZM, AR, DR, FR, GR
Sold at: Appliance dealers, authorized builder distributors and other stores nationwide from March 2006 through August 2009 for between $350 and $850.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled dishwashers, disconnect the electric supply by shutting off the fuse or circuit breaker controlling it and inform all users of the dishwasher about the risk of fire. For all dishwashers, contact GE for a free in-home repair or to receive a GE rebate of $75 towards the purchase of a new GE front-control plastic tub dishwasher, or a rebate of $100 towards the purchase of a new GE front-control stainless tub dishwasher or GE Profile top control dishwasher. Consumers should not return the recalled dishwashers to the retailer where they purchased as retailers are not prepared to take the units back.
Consumer Contact: For additional information, contact GE toll-free at (866) 918-8760 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at
www.geappliances.com/recall
To see this recall on CPSC's web site, including pictures of the recalled products, please go to:
http://www.cpsc.gov/cpscpub/prerel/prhtml12/12244.html
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The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
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an independent federal regulatory agency, located at 4330 East West
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