U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
4330 East West Highway, Bethesda, MD 20814, www.CPSC.gov
Report an Unsafe Product: http://SaferProducts.gov
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FOR IMMEDIATE RELEASE
October 4, 2011
Release #12-001
Firm's Recall Hotline: (888) 606-2627
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Ballard Designs Recalls Step Stools Due to Fall Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Ballard Designs "Stafford" step stools
Units: About 2,500
Distributor/Retailer: Ballard Designs, Inc. of Atlanta, Ga.
Hazard: Plastic tabs on the feet of the step stools can cause the stools to be unstable, posing a fall hazard to consumers.
Incidents/Injuries: Ballard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.
Description: This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool.
Sold at: Ballard Design stores in Florida, Georgia and Ohio, through Ballard Designs catalogs, on www.ballarddesigns.com and www.hsn.com from July 2009 through May 2011 for about $80.
Manufactured in: China
Remedy: Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.
Consumer Contact: For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at www.ballarddesigns.com
To see this recall on CPSC's web site, including pictures of the recalled products, please go to: http://www.cpsc.gov/cpscpub/prerel/prhtml12/12001.html
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The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard or can injure children. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the 30 percent decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, visit www.saferproducts.gov, or contact CPSC's Hotline at info@cpsc.gov, (800) 638-2772 or CPSC's teletypewriter at (800) 638-8270. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at www.cpsc.gov.
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This message is from the U.S. Consumer Product Safety Commission (www.cpsc.gov),
an independent federal regulatory agency, located at 4330 East West
Highway, Bethesda, MD 20814 Toll-free hotline: (800) 638-2772.
Report an Unsafe Product: www.SaferProducts.gov
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