Monday, December 9, 2013

News from CPSC: Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

 

-----------NEWS from CPSC-----------
U.S. Consumer Product Safety Commission
Office of Communications
4330 East West Highway, Bethesda, MD 20814
www.cpsc.gov

1.  Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure http://www.cpsc.gov/en/Recalls/2014/Linear-Recalls-Personal-Emergency-Reporting-System-Transmitters/

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1. Recall Date: December 5, 2013

Recall Number: 14-044

Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure         

 

WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Recall Summary

 

Name of Product: Personal Emergency Reporting System (PERS) Transmitters

 

Hazard: The battery clips in the transmitters can corrode causing the transmitters to operate intermittently or not at all, without generating a warning. 

Remedy: Replace

 

Consumer Contact: Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.

 

Photos available at: http://www.cpsc.gov/en/Recalls/2014/Linear-Recalls-Personal-Emergency-Reporting-System-Transmitters/

 

Recall Details

 

Units: About 48,000

 

Description: The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance. Transmitter models DXS-LRC, DXS-LRC-LA, DXS-LRP and DXS-LRW manufactured from June 2013 to July 2013 with date codes 1306 and 1307 representing the year and month, and 1329 (representing the 29th week of 2013) are included in the recall. The model and date codes appear on the back of the transmitter. The DXS-LRC transmitters are gray plastic pendants with a black circle in the center and can be worn as a pendant around the neck or on a wristband. The DXS-LRP transmitter is a white pendant with a green swirl design on the front.  The DXS-LRW transmitter has a solid black wristband with a black plastic face and black button in the center.

 

Incidents/Injuries: Linear received one report of a transmitter that failed to operate. No injuries have been reported.

 

Remedy: Consumers should immediately contact Linear to receive a free replacement transmitter.

 

Sold at: Independent PERS distributors and dealers nationwide from June 2013 through August 2013 for about $45.

 

Importer: Linear LLC, of Carlsbad, Calif.

 

Manufacturer: Linear H.K. Manufacturing Limited, of China

 

Manufactured in: China

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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

 

Media Contact

Please use the phone numbers below for all media requests.

Phone: (301) 504-7908

Spanish: (301) 504-7800

 

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. � 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

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