News from CPSC: WindowTex Recalls Custom Roller Shades Due to Risk of Injury

 

-----------NEWS from CPSC-----------
U.S. Consumer Product Safety Commission
Office of Communications
4330 East West Highway, Bethesda, MD 20814
www.cpsc.gov

1. WindowTex Recalls Custom Roller Shades Due to Risk of Injury http://www.cpsc.gov/en/Recalls/2015/WindowTex-Recalls-Custom-Roller-Shades/

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1.

Recall Date: December 16, 2014

Recall Number: 15-047

 

WindowTex Recalls Custom Roller Shades Due to Risk of Injury

 

Recall Summary

 

Name of Product: Roller Window Shades

 

Hazard: A steel pin inserted into the idler on the shades can become dislodged and cause the shade to fall from the mounting bracket, posing a risk of injury from impact to the consumer.

 

Remedy: Repair

 

Consumer Contact: WindowTex toll-free at (877) 294-3580 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm’s website at www.windowtex.com and click on the “Recall Information” link for more information.

 

Recall Details

 

Units: About 6,800

 

Description: This recall involves WindowTex custom-made fabric roller window shades that are raised and lowered by a side-mounted chain. The recalled shades have an idler with steel pin inserted into one end of the roller tube. The steel pin is used to connect the window shade to the metal mounting bracket. Roller shades included in this recall have idlers with model number D15T, used with a 1½ inch roller tube, and model number D20T, used with a 2 inch roller tube.

 

Incidents/Injuries: WindowTex has received six reports of steel pins becoming dislodged from the window shade idler, causing some of the shades to fall. No injuries have been reported.

 

Remedy: Consumers with the recalled window shades should immediately contact the place of purchase for instructions on how to schedule a service call for free replacement idlers. Consumers can also contact WindowTex for help identifying their authorized dealer. Authorized dealers are contacting all known purchasers.

 

Sold exclusively at: WindowTex authorized dealers nationwide from April 2014 through June 2014 for between $100 and $500.

 

Manufacturer: Windowcraft Inc. dba. WindowTex, of Garden City Park, NY

 

Manufactured in: USA

 

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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

 

Media Contact

Please use the phone numbers below for all media requests.

Phone: (301) 504-7908

Spanish: (301) 504-7800

 

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

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