-----------NEWS from CPSC-----------
U.S. Consumer Product Safety Commission
Office of Communications
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1. Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards
http://www.cpsc.gov/en/Recalls/2016/Sony-Recalls-VAIO-Laptop-Computer-Battery-Packs/
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1. Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards
http://www.cpsc.gov/en/Recalls/2016/Sony-Recalls-VAIO-Laptop-Computer-Battery-Packs/
Recall Date: June 15, 2016
Recall Number: 16- 197
Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards
http://www.cpsc.gov/en/Recalls/2016/Sony-Recalls-VAIO-Laptop-Computer-Battery-Packs/
Recall Summary
Name of Product: Panasonic battery packs used in Sony Electronics laptop computers
Hazard: The lithium-ion battery packs can overheat, posing burn and fire hazards.
Remedy: Replace
Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.
Consumer Contact: Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on “Support” and then “Support Alerts” for more information.
Recall Details
Photos Available At http://www.cpsc.gov/en/Recalls/2016/Sony-Recalls-VAIO-Laptop-Computer-Battery-Packs/
Units: About 1,700 (in addition, 21 were sold in Canada)
Description: This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony’s VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are:
Sony VAIO Series laptop computer model numbers | |
SVE15132CXW | SVE1513KCXS |
SVE15134CXP | SVE1513MCXB |
SVE15134CXS | SVE1513MCXW |
SVE15134CXW | SVE1513MPXS |
SVE15135CXW | SVE1513RCXB |
SVE151390X | SVE1513RCXS |
SVE1513APXS | SVE1513RCXW |
SVE1513BCXS | SVE1513TCXW |
SVE1513JCXW | SVE171390X |
Incidents/Injuries: None reported
Sold at: Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately
Importer: Sony Electronics, Inc., of San Diego, Calif.
Manufacturer: SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary
Manufactured in: China
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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.
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