Wednesday, April 12, 2017

News from CPSC: Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard Announced Today

 

-----------NEWS from CPSC-----------
U.S. Consumer Product Safety Commission
Office of Communications
4330 East West Highway, Bethesda, MD 20814
www.cpsc.gov

1. Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard: https://www.cpsc.gov/Recalls/2017/Customatic-Beds-Recalls-Adjustable-Beds

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1. Recall Date: April 12, 2017

Recall Number: 17-130                                                                  

Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

 

Recall Summary

 

Name of Product: Adjustable beds

 

Hazard: The bed’s side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.           

 

Remedy: Repair

Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

 

Consumer Contact: Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.

 

Photos available at https://www.cpsc.gov/Recalls/2017/Customatic-Beds-Recalls-Adjustable-Beds

 

Recall Details

 

Units: About 50,000

 

Description:  This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down.  These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below.

 

Model Numbers

 

Incidents/Injuries: None reported

 

Sold at: Sleepy’s and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.

 

Importer/Distributor/Manufacturer: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.

 

Manufactured in: Taiwan

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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

 

Media Contact

Please use the phone numbers below for all media requests.

Phone: (301) 504-7908

Spanish: (301) 504-7800

 

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. � 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

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This message is from the U.S. Consumer Product Safety Commission (https://www.cpsc.gov),
an independent federal regulatory agency, located at 4330 East West
Highway, Bethesda, MD 20814  Toll-free hotline: (800) 638-2772.

 

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