Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard

-----------NEWS from CPSC-----------
U.S. Consumer Product Safety Commission
Office of Communications
4330 East West Highway, Bethesda, MD 20814, www.cpsc.gov
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Recall Date: October 3, 2013
Recall Number: 14-001

Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard

WASHINGTON, D.C.-Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall Summary

Name of Product: APC SurgeArrest surge protectors

Hazard: The surge protectors can overheat, smoke and melt, posing a fire hazard.

Remedy:  Replace

Consumer Contact:  Schneider Electric IT Corp., toll-free at (888) 437-4007 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at http://recall.apc.com, or www.apc.com and click on the Recall link to submit a claim and obtain more information.

Photos available at
http://www.cpsc.gov/en/Recalls/2014/Schneider-Electric-Recalls-APC-Surge-Protectors/

Recall Details

Units: About 15 million

Description: This recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02. APC and the words Personal, Professional, Performance or Network are printed on the surge protectors. The following model numbers are included in this recall.

7 Series model numbers                    8 Series model numbers       
NET7                                                  NET8                                                 
NET7T                                                NET8N                                               
NET7T-C                                            PER8T                                               
PER7                                                   PER8T R                                            
PER7C                                                PER8T R-CN                                      
PER7T                                                PER8TVR                                          
PER7T-CO                                          PER8XTV                                          
PER7T-U                                            PRF8T2                                              
PER7TX137                                        PRF8TT                                             
PER7-U                                               PRO8                                                 
PER7X148                                          PRO8T2                                             
PRF7                                                   PRO8T2C                                          
PRF7T                                                 PRO8T2MP12                                  
PRO7                                                  PRO8T2MP12B                                 
PRO7C                                                PRO8TV                                            
PRO7T
PRO7TX183

Incidents/Injuries: The firm has received 700 reports of the surge protectors overheating and melting and 55 claims of property damage from smoke and fire, including $916,000 in fire damage to a home and $750,000 in fire damage to a medical facility.  There are 13 reports of injuries, including smoke inhalation and contact burns from touching the overheated surge protectors.

Remedy: Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector.

Sold at: Best Buy, Circuit City, CompUSA, and other stores nationwide from January 1993 through December 2002 for between $13 and $50.

Manufacturer: American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.

Manufactured in: China, Philippines



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The U.S. Consumer Product Safety Commission (CPSC) is still interested in
receiving incident or injury reports that are either directly related to a
product recall or involve a different hazard with the same product. Please
tell us about your experience with the product on SaferProducts.gov.

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Phone: (301) 504-7908
Spanish: (301) 504-7800

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Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

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This message is from the U.S. Consumer Product Safety Commission (www.cpsc.gov),
an independent federal regulatory agency, located at 4330 East West
Highway, Bethesda, MD 20814 Toll-free hotline: (800) 638-2772.