News from CPSC: Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

 

-----------NEWS from CPSC-----------
U.S. Consumer Product Safety Commission
Office of Communications
4330 East West Highway, Bethesda, MD 20814
www.cpsc.gov

1. Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

http://www.cpsc.gov/en/Recalls/2014/Fitbit-Recalls-Force-Activity-Tracking-Wristband/

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1. Recall Date: March 12, 2014

Recall Number: 14-129

Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

 

WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Recall Summary

 

Name of Product: Wireless activity-tracking wristband

 

Hazard: Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.

 

Remedy:  Refund

 

Consumer Contact:  Fitbit, toll-free at (888) 656-6381 from 8 a.m. to 8 p.m. ET daily or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.

 

Photos available at http://www.cpsc.gov/en/Recalls/2014/Fitbit-Recalls-Force-Activity-Tracking-Wristband/

Recall Details

 

Units: About 1,000,000 in the U.S. and about 28,000 in Canada

 

Description: This recall involves Fitbit ForceTM wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.

 

Incidents/Injuries: The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.

 

Remedy: Consumers should contact Fitbit for a full refund.

 

Sold at: AT&T, Apple Stores, Best Buy, Brookstone, Dick���s Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amaz on.com and Fitbit.com from October 2013 to February 2014 for about $130.

 

Importer/Distributor: Fitbit Inc., of San Francisco

 

Manufacturer: Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius

 

Manufactured in: China.

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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to a product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov.

 

Media Contact

Please use the phone numbers below for all media requests.

Phone: (301) 504-7908

Spanish: (301) 504-7800

 

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. � 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

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